Standard Operating Procedures

How we do it — every shift, the same way

Nightly Close & Tip-Out

● Active
  1. Count the drawer. Record closing bank and over/short.
  2. Pull the credit-card tips total from Toast; count the cash tips.
  3. Open the Closeout tool → enter CC tips, cash tips, and each FOH person's hours; add kitchen names.
  4. For each person tap Paid cash (paid from the drawer tonight) or Owed (not paid — owner sends Zelle/Venmo).
  5. Tap Save tonight. It logs automatically and shows the owed pay-out list.
  6. Drop the cash, secure the drawer, lock up.

The tool does all the math — kitchen 10%, the rest split by hours. Never hand-calculate tips.

Open the Closeout tool →

Opening / Shift Start

Building out

Count opening bank, set up the bar/floor, check pars, turn on systems. — to be filled in.

Cash Handling

Building out

Drawer counts, drops, over/short rules, who handles cash. — to be filled in.

Cleaning & Closing Checklist

Building out

Bar, kitchen, floor, restrooms, trash, lock-up. — to be filled in.